Quote from: Myzrael on January 26, 2018, 07:42:40 PM

Quote from: AdolfinWolf on January 26, 2018, 07:30:18 PM

Quote from: Myzrael on January 26, 2018, 07:26:00 PM

Hi guys, I am using hashflare cloud mining and they send me my withdrawal to my Bitstamp account.
But my deposit did not come to my wallet?

https://blockchain.info/tr/tx/99d1834fff109ab89fbf0cf3246e6999f48834d6d406cf06a28c94daa350840c

0.09924256 BTC

what should I do? And why did that happen?

Thanks.

You indeed sent it to a bitstamp adress, according to walletexplorer, https://www.walletexplorer.com/wallet/Bitstamp.net?from_address=3MZtmry6FiLPKmsSrCYbmNqetrJCZnLFoU

The transaction is confirmed, so there must be something wrong at the isle of Bitstamp. I'd suggest to open a ticket, and see if they can credit your deposit manually.

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And why did that happen?

Exchanges sometimes fail to credit you, no one really knows why, but it happens. See this guy for example. https://bitcointalk.org/index.php?topic=2826886.0

Thank you for you answer, I send them to ticket additionally my balance is shown wrong in Blockchain, interesting.
Also walletexplorer my balance is wrong, In my account I have so much BTC there so many thing wrong.
Should I use Blockchain.info wallet for no problem?

Also, I dont know when they will respond me..

What exactly do you mean? It could be that they have already moved out your funds from their wallet and batched/consolidated them, hence why it's a lower amount (or zero on that adress.).

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Should I use Blockchain.info wallet for no problem?

If you're looking for a desktop/software wallet instead of an exchange i would either recommend you to use Electrum, or buy a hardware walllet such as a Trezor