Jeez guys.. 4 pages of off-topic discussion since I posted my question regarding the error I got this afternoon...
Website is still broken and doesn't show shipping costs.. Is there anyone from hashfast here that can explain this failure?
What I see from the screenshot earlier is almost 800$ for shipping, I hope that's not correct cuz I could almost pick it up myself from Europe for that amount..
I'm not ready to call it a scam (yet) but I've seen better customer support... (even from BFL
)
Website is still broken and doesn't show shipping costs.. Is there anyone from hashfast here that can explain this failure?
What I see from the screenshot earlier is almost 800$ for shipping, I hope that's not correct cuz I could almost pick it up myself from Europe for that amount..
I'm not ready to call it a scam (yet) but I've seen better customer support... (even from BFL
)Hi All,
We outsourced our web development, and got stung with a hopelessly underpowered shared solution. Combined with the bitpay integration issues this has caused a host of problems. John is working with a new web developer to bring up the site on a new dedicated server.
The shipping quotes we are using come from an automated calculator of shipping cost - we are not making any profit on shipping. If we are able to negotiate a better deal with the shippers we will refund you the difference in shipping cost. Of course we also welcome you to come and pick up your order in person.
Jeesh, first you guys hook up with Gridfinity, then hire some shills, now you your hosting... I'm starting to feel i should somehow shield you from the nasty, unaccommodating reality.