Quote from: ryanb on August 10, 2013, 02:09:56 AM

Quote from: LostDutchman on August 10, 2013, 01:24:46 AM

Quote from: ryanb on August 08, 2013, 05:55:57 PM

on my dispute BFL replied as my items where shipped and they did not provide tracking number.

Also it says required action on my behalf when i click on the dispute there is nothing i can do there.

On the dashboard BFL marked the item as complete and refunded and on the claim they said they shipped it with no tracking number provided.

Any ideas what should i do at this point?

You mean that you have both been refunded AND had your order shipped?

They did not give me refund and on the dispute they said it is shipped but they canceled my order.

They do that trick some customers think well they shipped it let me close the dispute and once you close it you cannot reopen it

That sounds like:

A) They found a loophole to close cases. (stonewalling)

and

B) They are committing fraud if they claim an item has shipped and are aware that it hasn't.

Thats enough to kill their account.