Quote from: Keyur @ Camp BX on August 10, 2013, 06:54:22 PM

Quote from: pirate1 on August 10, 2013, 02:18:40 AM

I have been ignored since the 24th of July. I got in touch with Keyur, the owner here on the day my deposit didn't show up. He said I would get my bitcoins the next afternoon. Then I got three e-mails on the 24th all saying I would have my money in 1-2 days. Since then I can get no response of any kind. I have sent several e-mails and another ticket. I get the automatic, we got your submission and then never hear anything else. This has really hurt my situation financially as I had already made commitments for that money. It has worked fine every time I have used the service since then. I kept using the service but at this point I am looking around for another one. It is totally unacceptable that they are keeping my 4.1+ bitcoin deposit. The owner and support have both said I would get my bitcoin in a day or two and we are now at almost three weeks. Monday will make three weeks. That is Monday the 12th of August. This is wrong. All they have to do is check the transaction, go to the address and move my bitcoins to my account. This all happened before they put up the notice that bitcoin addresses would age out. In fact, that notice got put up the day after I talked to Keyur on this forum about this. I guess Monday I try to call every phone number I can find and see if I can actually get in touch with anyone since they won't respond to e-mails or support tickets. This has been really frustrating. I have been a good customer of CampBX but that may be changing soon. I can't see continuing to do business with someone who will occasionally take a bit of your money. That may be a little harsh but they need to resolve my problem or it certainly looks that way to me.

Hi Pirate1,
We have received a higher than expected number of requests for recovering Bitcoins sent to expired addresses. We have resolved a large majority of tickets so far, and yours is in the pipeline. Our apologies for the delay.

Thank you,
Keyur

Enough to make you reconsider the expiring addresses idea?

Or does having the expiring addresses help your operations somehow? I'm not trying to be a d***, I'm just curious why you made the switch. Seems like Mtgox has been operating fine allowing old addresses to be re-used.