Quote from: Enigma54 on January 29, 2018, 05:32:31 PM

Quote from: jackbox on January 29, 2018, 06:11:41 AM

Quote from: Enigma54 on January 29, 2018, 05:40:53 AM

Quote from: jackbox on January 29, 2018, 04:54:07 AM

Quote from: Enigma54 on January 29, 2018, 04:51:14 AM

How long does it typically take for a Zcoin transaction to confirm? I transferred some Zcoin from my miningpoolhub account to my account at TDAX exchange and after 50 confirmations and 12 hours, the deposit hasn't shown up on TDAX. Is this typical or has something gone wrong? This is my first Zcoin transfer so I'm unfamiliar with the confirmation time.

Something is definitely wrong. The transaction at TDAX should show pending right after tx is sent. I believe they make it available after 6 confirmations. Contact them via chat with the tx number and they should be able to get it credited to your account as long as you sent it to the correct deposit address for your account.

Thanks for the reply. I figured something had to be wrong. Ive sent them an email and their chat is unavailable today. This is the transaction and mine is the second one of ~1 Zcoin: https://explorer.zcoin.io/tx/270e15e709ffabca986b8eb7d39efd3d113b94316cc3e96faa85f69db8113820

If you leave a message on the chat it will most likely get answered later today. You can also get their phone number by clicking the DBD link at the bottom of the page and call them.

Thanks again - the deposit finally showed up on TDAX overnight, more than 12 hours after it was sent. I assume this length of time for Zcoin transactions is atypical and probably an issue at the TDAX end?

I am having a similar issue with TDAX right now but ETH. I sent a deposit which has over 80 confirmations. It is supposed to be fully confirmed at 50. Normally the deposit will show pending almost immediately, but this one does not show at all. Waiting for them to reply to chat with tx number, etc. Issues like this occur too often with them. I wish they would get their system working more robustly. Always get it fixed eventually but should not have problems so often. Probably at least 50% of the time have some issue with a tx.