Quote from: DOUBLEKAY11 on January 29, 2018, 11:51:30 AM

What exactly are you guys doing to mitigate against the following scenario?

A long & persistent backlog of withdrawals (users waiting days to receive withdrawals)
An increasingly large difference in the quoted price of coins compared to other exchanges

Our team is working for a better cryptocurrency exchange platform which can reduce the complexity and provide a better customer care service. We understand the current situation of exchanges and working on those areas to have a better platform.