Quote from: xyzpdq on August 12, 2013, 04:46:50 PM

Quote from: atomicchaos on August 12, 2013, 04:36:03 PM

Quote from: xyzpdq on August 12, 2013, 03:52:21 PM

The way I see it, Terrahash customers have a variety of options... (please excuse my awkward presentation, it was the best I could come up with for organizing my thoughts)

1.   Try to get a refund.
   a.   Not clear on if this is possible. It has been alluded to, but did not see any details.
   b.   CC dispute if paid through PP? Not sure how willing CC will be after 50+ days after sale.
   c.   PP says no, but I did see another thread that claimed it was possible but took a month.
   d.   BTC/money order refund not likely unless TH voluntarily refunds. This is unclear to me as they did say they would offer a refund once we get an email with an estimated delivery date. Did we get that email? Is the estimate two weeks after we get the chips? So does that mean that they will no longer offer refunds? Confused.

I can't really help you with your other questions, as you indicated, much of that is personal choice, and depends on your overall goals. Reselling is probably the best option for the biggest ROI.

In terms of refunds though, if you paid via Paypal, you do indeed have one option left to you, assuming your credit card used is like most.. You can file a dispute with your CC for non-delivery (Be aware, you only have 90 days usually, but it could differ). Again, this should stir up the pro-Terrahash folks (I'm not anti-Terrahash, In fact quite the opposite, but I just have an issue with people defending them on this refund issue), but frankly, if you offer refunds, then pull the wording right before the pre-orders, then post that they will be considered, and then finally post that they won't be honored, you don't have any leg to stand on, not even looking at consumer protection laws. Besides, while this is the Crypto world and the game is different, credit card companies don't see this any different.

I don't want to hurt TH, but the switcheroo with the refund policy was lame. Their original refund policy was one of the reasons I invested. I understand they had to use the money, but still lame. I will leave the CC dispute as a last resort if they really don't deliver in 90 days (9/16/2013?)... yikes, that is closer than I thought. Well, maybe I will not be able to use the CC dispute... is it realistic that they will deliver in 34 days? Ugh, this get more complex by the day.

ditto here