I agree that bad reviews should be monitored and a temporary hold on fund transfer is a good way to sort of weed out the Skillers who aren't doing a proper job. But what is the idea for the process of resolving the dispute?
Because we don't want the money to be transferred automatically if the Skiller was doing a bad job.
So we must do manually review in case of dispute. So we leave a 48 hours for this.
That makes sense, but I am actually wondering what your process for this manual review will be? Does that mean that you will contact the users individually and solve it this way? or in the future if the app is desktop based will the sessions be recorded?