Quote from: windgodyang on January 31, 2018, 12:11:47 PM

Quote from: GigaRho on January 31, 2018, 07:38:30 AM

Quote from: windgodyang on January 31, 2018, 07:25:42 AM

guys，see my address on the website
https://pool.gigarho.com/?address=14ksWvXuYFjCvvGxePAbqPKsNtn8K4SiQU

Look at the website's earnings chart and after the last gain the balance fell twice.

And...if you would look at your BTC address:

https://blockchain.info/address/14ksWvXuYFjCvvGxePAbqPKsNtn8K4SiQU

You can see that the graph fell because you were paid out confirmed balances at those times. At this point I'm not sure what you are implying. You were paid out correctly.

yes，thx a lot。
but the website show Last 3 Days Payouts:0.14304250
actually is:0.21891912

system bug?

Hello again,

Thank you for confirming that everything went appropriately as far as payments actually received to you. As far as your question about the website showing the payout, we addressed this on the site status page concerning the situation. The earlier payout had to be manually adjusted after it was sent to bump it up in BTC's mempool so it would confirm during yesterday's massive surge in backlogging blocks around the time we do our daily payouts. As a result of this adjustment it had to be assigned a new info and the text was altered to reflect the change. It should now show up on the site properly even though the transaction was physically sent yesterday and confirmed already. Apologies for not updating the text sooner, but we wanted to make sure physical BTC was sent appropriately as our main concern.

Also, in the future if there should be some concern or issue you have, feel free to either message me directly, open a support ticket on the site or however is convenient for you. We are here to help and address these issues if you have any misunderstandings instead of bringing up charges accusing our integrity when the situation was not what it was. Everything is functioning properly and we will deal with any issues as best we can. Cheers!