I opened a ticket but no response from hashnest! What should i do? It have pased 5 daya
It depends on the question. I open one for withdraw, there was no reply for 2 weeks. Then I received my withdraw.
Still waiting for mine. It has been almost 4 weeks. Got several responses from email support, zero from multiple tickets.
Support has "forwarded this issue to our tech team" even though it is a simple withdrawal in "auditing".
They must have everyone working on making/shipping miners, but these delays are frustrating.