Quote from: RedRockMining on February 02, 2018, 06:24:57 PM

Quote from: Bamsed on February 02, 2018, 06:17:12 PM

Quote from: endi17 on January 22, 2018, 01:09:07 AM

I opened a ticket but no response from hashnest! What should i do? It have pased 5 daya

It depends on the question. I open one for withdraw, there was no reply for 2 weeks. Then I received my withdraw.

Still waiting for mine. It has been almost 4 weeks. Got several responses from email support, zero from multiple tickets.

Support has "forwarded this issue to our tech team" even though it is a simple withdrawal in "auditing".

They must have everyone working on making/shipping miners, but these delays are frustrating.

If the long wait must be annoying,
hopefully there will be improvements in the future