Still waiting... why does your support not reply to any mails any more then!? As I said, there has been no reaction since the 15th!
Hi stupid_footer,
I PM you.
Best regards,
Robert @Bitwala
Just wanted to say thanks to Robert for getting my refund sorted out in the end. I have now received it and am glad that it's finally over.
What I'm wondering about though... why did you (or BitPay) send the refund with such a massive fee? Around 1400 sat/B! At the time of the refund even 10% of that would have gotten it confirmed within 1-2 blocks. I'm not complaining about it as it got confirmed instantly that way but you're wasting a lot of money with that...
Anyway... thanks again and all the best for the future!