This is close to scam.
There is no warning that you are not on a single adress or whatever. The average user will run the byteball wallet, try to make the ID check and send 8,- US Dollar to this company and receive = nothing.
That is not the way to make byteball great.
I just contacted the jumio support - lets wait see what the answer is. If no answer, no solution, no refound = scam.
The bot clealy states that you should only use a singlle-address wallet. And it also states that if the process fails, you loose your 8 dollars worth of bytes.
If you're too stupid to read a contract, you really shouldn't be fooling around with crypto. Now you loose 8 dollars, but you mght loose much more in the future if you keep acting so carelessly.
Also crying out SCAM when it's just you being stupid makes you look like a lttle kid. Which maybe you are, in which case I would again advize you to not be fooling around with crypto. Just ask your parents are another adult to handle things with financial implications.
There was another kid a little while ago who complained in a similar fashion that his payment wasn't accepted. He too did not read, the bot says the payment is only valid for 30 minutes.
The question for Byteball is: should we try and make this process kid-proof? My opinion is that we should not. Working with contracts is something for adults. Of course the process should be as easy as possible and the explanation of the terms and conditions should be clear, but totally kid-proofing it seems near impossible and not necessary.