Quote from: tippytoes on February 04, 2018, 11:36:50 PM

Quote from: DisastrouslyHandsome on January 31, 2018, 10:42:53 PM

I did UberEats for several months so I've had the chance to see how terrible the company is with the restaurants and drivers in the industry.

---snip

I also used to hear restaurant managers/owners complain constantly of the awful drivers and huge fees charged by Uber. How will this project fix this?

The priority of these companies should be to pay drivers decently instead of taking advantage of the supply and demand of anyone who is willing to do anything for a dollar. You need to keep those all-star drivers around to give the best service possible while keeping both customer and restaurant happy. Drivers build relationships both ways and you want to project through them that the company is paying them decently.

Can someone from the team address this allegation? I haven't used UberEats so I don't know how they cater customers. But on the other side, if this product will be developed, this is great for those who are in need of this kind of service.

Hi,
Thanks for question.
Like we say in our whitepaper our currently 3 pillars in the business are 1) clients 2) couriers 3) businesses. In order for us to grow and become a global company, we need to be fair to the couriers, as well as other parties, as they are currently the face of the company. On top of these pillars we are additionally building innovations like robots, drones and ai chatbots.
Ubereats can slide past doing it in some countries, because of lack of competition. But their current strategy is short-term.
We are different from ubereats, in a way that we can deliver anything customer wants in less than hour. We though to ourselves, delivering hot food is harder than delivering pharmacy, perfume, electronics or any other local good, so why not expand our market and deliver anything customer wants. Why not look at this process from total different angle.