Quote from: zedicus on August 20, 2013, 09:54:09 PM

1yr Manufacturer Warranty is Standard across the electronics industry.

To be honest im not suprised...

Quote from: joeventura on August 20, 2013, 01:40:14 PM

Its a shame, i was actually rooting for them. At this point its blatantly obvious that hashfast has some issues that reflects the type of perception they have .. 10 days.. Thats laughable! Its almost pathetic.. Its a blatant spit in the face to people ponying up 5k+ to support them.

You can do alot better hashfast.

I think these Asic companys are under the impression they can sustain a cycle of high prices, piss poor support, and products that are outdated when they get into customers hands. Its down right embarrassing, some of these venture's cant even put up a website with a half decent shopping cart. They cant even write a privacy policy or mission statements.. they are using templates and basically are under the impression that their customers are there to be abused.

Its not just one company.. its the whole lot of them! Its almost standard practice to have the website fail during purchase! Were are talking large purchase's and not some $30 trinket off ebay! These Asic company's have their nose so high in the air that they are not even responding to tickets or calls for support. Its not just Avalon who cant put up a simple site to take orders .. its Avalon, xcrowd, hashfast, bfl and between them they have set a standard of ABUSE!

Look at all the customers who have basically been spit on ... Their requests for refunds fall on deaf ears, missing orders, no confirmation emails.. No reps making announcements. While you the customer do your part and pay dearly in btc and or cash to the tune of thousands sometimes tens of thousands, the companies are basically swimming in your cash and parleying it into multi million dollar ventures that are able to operate without YOU!

Once they have your btc or $, they will just use it for development and mine themselves! They have absolutely zero incentive to support or back their products. They have ZERO incentive to provide an even half way decent support system.

I am not at the least bit surprised at a 10 day warranty. In fact i would have expected it to be 3 days.. with a requirement that you need a notarized letter from hasfast accepting the return with a minimum wait time of 3 months and YOU pay the cost of shipping both ways!

Its really reflective not only on their perception of their position but its also reflective of their company, their standards.. and its a SIGN of whats to come! This wont be the last time an ASIC company spits in our face but until people DEMAND a standard of better behavior its not going to get better!

Maybe when need to have a sub forum of lawyers on site that are pro consumer and ready to take action for some of these group buy and even some of the individuals that paid and are getting the run around!

Imagine the kind of gut wrenching feeling you will have when your piss poor product blows a bunch of capacitors on the 11th day!!

If its not a piss poor product than the manufacturer will support it with a decent warranty because they have faith in their engineering, materials and build quality!

But thats not the case here. What we have are a group of Asic developers who have standardized making products that have a minimal lifespan and they back it with piss poor websites, piss poor support, piss poor marketing and an overall feeling that after they take your funds you are going to be lucky if you ever see a product let alone find ROI!

While they on the other hand are swimming in profits and have no intention of delivering their promises!

https://hashfast.com/shop/babyjet/

See the bottom on the babyjet web page, the part that labeled shipping!

See how it says "Shipments "anticipated" to begin: October 20-30, in order of purchase"

I anticipate that im going to be a millionaire by 2016 but that doesn't mean its remotely going to happen! Your selling a time sensitive product that looses its purchase value astronomically if its not delivered on time!

We don't want "anticipation" we want a guarantee!!

I dont mean to be over critical of hashfast.. because i was over critical of KNC and i "may" have misspoken but and as it stands im not so sure buying an ASIC from "anyone" is a smart move as KNC hasn't shown a working product either. I had a lot of faith in Avalon and that has all but diminished. I think they let things get out of control and it may just be circumstances out of their control but the trail of blood from their chip sales tell a different story... Cointerra seemed like they were going to finally set the ASIC space straight but they are a rinse and repeat of the business models and practices currently in place!

Until we have one company that will put us first.. Its "difficult" at best to take them seriously!

one wise man once said