Quote from: Flying Hellfish on August 20, 2013, 11:15:05 PM

Quote from: baloo_kiev on August 20, 2013, 10:50:45 PM

Anyway, their statement of "sales final" doesn't apply in case of several months of not delivering and they know it.

Agree 100%

What I am wondering is:

-Did BFL get enough pressure (or finally wake the fuck up) and are starting to honour refunds and they are trying to keep it as quite as possible to stem the flow so to speak (ya unlikely I know but I have to consider it as possible)
-Did your pressure aid in getting you only a refund (did you file a complaint with any government agencies?)
-Was this a mistake or something like that on BFL's part

I told them in my first email that I was going to file complaints and I actually did it to BBB and Attorney General (see my above posts) but I don't think it worked so fast (I filed them on Sunday I think).
At the BBB site http://www.bbb.org/kansas-city/Business-Reviews/electronic-equipment-and-supplies-wholesale-and-manufacturers/bf-labs-inc-in-overland-park-ks-1000002011/complaints, there were already 7 complaints before me.
I don't think refund was their mistake because when running a multi-million dollar company, you would definitely refund those $187 instead of dealing with another BBB complaint.