Quote from: sturle on August 21, 2013, 01:50:45 PM

Quote from: doobeedoo on August 21, 2013, 01:31:57 PM

Quote from: sturle on August 21, 2013, 12:00:29 PM

Quote from: Rampion on August 21, 2013, 11:04:12 AM

The truth is it seems pretty random. What's obvious is that the "withdrawals are processed in receiving order" is utter BS. Just now some people reports SEPA withdrawals clearing in 15/20 days, some others have been +5 weeks waiting.

International wires are processed in receiving order. No word about the processing order of SEPA withdrawals, but I suspect they start with the oldest and run through the queue while skipping those which are too large to fit within the daily quota. This means smaller SEPA withdrawals will have a small advantage.

If you have been waiting 5 weeks for a SEPA withdrawal, you should contact support and ask if anything is wrong. It probably is. Some wrong info perhaps, like joesmoe who misspelled his Japanese name, or it got in the international (SWIFT) queue by mistake.

5 weeks seem to be a short time, depending on the size of the withdraw.

05-14-2013 - 800 EUR sepa - received 05-21-2013
05-22-2013 - 500 EUR sepa - received 05-23-2013
06-01-2013 - 500 EUR sepa - received 06-04-2013
06-04-2013 - 1000 EUR sepa - received 07-30-2013
06-19-2013 - 500 EUR sepa - received 07-01-2013
06-27-2013 - 750 EUR sepa - received 08-08-2013
06-28-2013 - 750 EUR int.wire - still open
07-01-2013 - 500 EUR sepa - received 07-16-2013
08-09-2013 - 300 EUR sepa - still open

as you can see, it may take about 2 month for 1000 EUR.
my limit is 1000 EUR per day.
support giving just standard answers - no help.

This fits well with the latest information from MtGox. SEPA withdrawal times are decreasing. Aug. 9th was a Friday, and if it was done in normal daytime in Europe processing started on Monday 12th. It should arrive any time now. Just cancel your international wire. It is going to take a very long time. As a verified user you can easily increase your daily limit to 10k EUR by asking support.

no, i have been waiting 2 month for 1000 EUR and more than 1 month for 750 EUR.
it shows, that smaller amounts up to 500 EUR are much faster. maybe it's better to split it in smaller amounts.