Hello there, I specifically made an account here on bitcointalk and even paid the fee, mostly to be able to ask Kraken a question - What happened to my $2400 wire withdrawal? It has been over 3 weeks and I have had no reply from Kraken support - I have made 2 tickets, one which I resolved by myself, and this one, which I need Kraken's help with...

Oddly enough, the few previous withdrawals (wire, bank is inside of USA) have gone thru just fine. However, on my Kraken account page all of them still shows up as "sending".

I had an issue 3 weeks ago which I submitted a ticket for, and I never got a reply. This time, the withdrawal amount is high enough to cause me some alarm. Could you kindly let me know how to to proceed with finding out where my withdrawal has gone? No reply to my ticket/email yet. Kraken shows the wire as "sending", (just like all the other wires which have already arrived!) but my bank has not received any wire, and it has been around 10 days I think. I am tier 3 verified.

I have never had a problem with Kraken until now. In fact, I was verified up to tier 3 in only 2 days - I hear so many people complain, but it has been smooth sailing with Kraken.... until now. Can you please give me some insight into what is happening? I'm not sure if I need to wait one day or 5 years at this point.

My appreciation!

Hi, I do not need to withdraw. I only need to deposit fund to buy btc. And I want the cheapest and fastest way (Same-day transfer to Germany provided by my bank) to deposit fund which is to transfer to Germany instead of Japan.
Anyway, I have transferred EUR1209 to Fidor Bank AG with my unique reference included and understand that EUR5 will be deducted. I hope everything will go well.

Still, no answer to the questions.

Again, the questions:
1) How can Kraken justify this criminal behavior? Or in other words. How can Kraken justify this either direct market manipulation, or indirect manipulation by negligence?
2) Why does Kraken not keep to the ToS when it comes to justified refunds?

Additional questions. Seeing that Gil stated that Kraken did (potentially still does) supply erroneous OHLC-data. Why were no steps taken in correcting these errors after they were brought to your attention? (again the note, that there is proof that the "ridiculous pikes" are not caused by erroneous data, but that trades did take place)
BTW, we already expect the following answer regarding the correction of data….”Kraken is not responsible for data displayed by third party tools.” (LOL) In this case the next question. If not possible to have the data corrected, why are customers not made aware by Kraken about these errors in OHLC data so that they can check whether they are affected by this? 


To ALL Kraken clients: Be aware of market manipulation by Kraken (even admitted by their client team)

Btw, our friend is still waiting for an answer. You guys stopped replying to his justified request.