Quote from: dbpopescu on February 08, 2018, 06:23:48 PM

Quote from: Slow death on February 08, 2018, 06:19:09 PM

Is really very annoying what these sites do to their customers, but only you do some research you realize that these sites have thousands of users and fewer than 80 Staffs to answer the support tickets and many of these Staffs who work in the support has no knowledge of laws

You already tried to send PM to this guy:

c-cex

he is active in the forum and solves people's problems

I think that's the wrong guy c-cex.com<>cex.io

I'm mainly interested if this is a regular happening on other exchanges too.
Has something similar happened to any of you guys here ?

We tried to clarify the situation and were promised that someone from our Compliance department should contact you soon. We hope you will receive an update soon.