Quote from: malschauen on February 09, 2018, 02:28:02 AM

WARNING @ ALL

Actually when you go to the advcash site, it states that withdrawals to third party visa/mastercards are possible for a fee of 6$ plus about 2 per cent.

So I wanted to try and cashed in some dollars, when trying to send them to a third party visa card it stated that visa card withdrawals are currentlly unavailable.

Lastly I had to cash out my Bitcoin again getting back about 400$ less than I deposited rouhgly half an hour before (The reason was not because of a price drop in bitcoin, its because of advcash ridiculous rates which are not stated in public).

Thank advanced cash for stealing my money. Sadly this is the second time you scam me. The last time I went on to another service and used my advcash card for only small amounts. This time all my trust is gone, your a team of scammers for years now and you did not improve anything since then.

Hope you will close your doors down soon (:

There is an update in the news section about Visa. These withdrawals are under maintenance by the service provider. When they re-enable them, they will become available on our side as well. We are checking with them almost on a daily basis and hopefully it will happen soon. Mastercard withdrawals are up and running and have been this entire time.

The BTC exchange rate is very easy to see in the withdrawal transaction form before you confirm any actual transfer. In the form, you can enter 1 USD, 1 BTC, whatever you like, and the form will show you how much it is in the other currency, automatically recalculating it using the current exchange rate. There is nothing scam-related about this. You see all the figures before you confirm the transfer, and if you didn't take a close look at these figures, that's unfortunate, but that doesn't make us scammers. Maybe pay more attention to these things next time, or contact the support department asking how it works and where the rate is BEFORE doing anything if you can't figure it out on your own.

Another thing, the buy and sell rates for any currency in any commercial exchange are always different. You can't expect to sell your USD to a currency exchange office somewhere in town and expect to be able to buy all your USD back with the foreign currency you just received. It just never works this way in real life.

We will not close our doors down any time soon, don't waste your time on that nonsense

Otherwise, the support department is constantly expanded, first response time is almost under 30 minutes, so we hope everyone can have their questions answered ASAP.