Quote from: DealMaker on August 23, 2013, 02:09:35 PM

Quote from: pirate1 on August 23, 2013, 01:04:40 PM

Finally I have my bitcoins. This morning when I checked my account the deposit finally showed up. Thanks Keyur. Now I can breathe a sigh of relief. Since they changed to the new system everything has been running very smoothly. My only complaint has been the missing deposit which has now been taken care of.

At least something has happened for you. Being a business man and one who follows things to the letter I've had a not-so different experience that is currently on-going. I don't want to take this to a legal level however since I am running a business and the funds, not to mention my personal information plus the time invested all have a direct relation to keeping my operation running. With that being said I don't typically have the "luxury" of someone doing something when they basically feel like it (ignoring you and not responding to you when they have your money is highly unethical and extremely unprofessional). Maybe you made a mistake, sure but, ignoring you a paying customer? That makes no sense. Also don't think I'm being critical without offering assistance. I have offered Campbx assistance and they ignored me (as they did all other emails that were about doing what they claim per their own statements).

I like you probably thought they were legit and doing the right thing in a timely, professional manner. Sadly they are not and I'm seeing MANY folks on here have tried to be patient with them (it's very difficult to be patient when someone is playing "games" with your hard earned money) so it's with a heavy heart I had to write my last post and my final post on the matter before (not without proper response although plenty of time has been given already, from Campbx). Please read/follow the events here as they unfold -> https://bitcointalk.org/index.php?topic=278973.0

DM,

1) Compliance is working on performing KYC verifications for applications. They have a backlog because a lot of apps have come in this month. Should be cleared next week. We are also working on Compliance upgrades that will resolve backlogs for good by end of September.

2) Can you PM me ticket number regarding your MOs for $1,500? Keep in mind you can cancel unprocessed MOs and get the full amount back at any time.

- Keyur