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Re: Do Not Use Privacy Shark - Fraud Alert
by
privacyshark
on 14/12/2010, 06:46:46 UTC
Privacy Shark isn't a scam.

We didn't receive joe's email, and for some reason the PM notifications on the forum don't seem to work at all. Can the forum admin please fix that? It would help us avoid posts like this one.

We do not provide support over PM. Email us. Be sure to use the email account that you signed up with. If this is not possible, please use the password that you provided upon signup.

We have setup a new email alias: "support @ privacy shark DOT com". It is memorable and easy to type in. After looking at our mailserver logs we have noticed that a lot of people were misspelling our other email address so the mail was being dropped. This is what probably happened to joe's email to us.

As you can imagine we have our email addresses listed on literally hundreds of domains, so spam is a huge problem for us. We are hoping that spam to the new support alias will be manageable.

Thanks to nanaimo gold to letting us know about this thread, and for sending us a test email.

Hugo