i sent transaction screenshot link for this assholes they answered:
make sure you are sending your deposit to your MCAP deposit address which is 0xdd6edc222401ed2cf11a7eb17afa79ca0de7e3b9.
if your deposit met those above conditions - please, reply in this ticket.
Our support ticket queue is full. Please, come back in few hours
so how i can reply this bastards ticket?

12 hours passed
You have to wait and hope one day they give you back your money, but they are a lot of case where they didn't and we are all waiting our XVG since 2 months.
Yuri thinks he can hide with
http://www.privacyprotect.org/ and others things but one day or another he will get caught with this c-cex scam ,i promise you that you fooled too many people and this is not your personal money. Now it will go public.
There are people out there willing to make things *very* personal. If I were Yuri, I would come clean asap.