Quote from: Keyur @ Camp BX on August 26, 2013, 11:51:46 AM

Quote from: hutcho on August 17, 2013, 06:26:16 AM

There's several of us on this forum that have also been waiting for weeks. I'm thinking of mailing them a letter, that's the only other way to contact them besides emailing. Are they on these message boards regularly?

Hutcho,
If you didn't receive a credit for your MO deposit for more than 3-4 days, it may have been unreadable / incomplete. Please cancel the MO and you can reclaim the full amount of the MO.

Thank you,
Keyur

At the very least you should honestly tell this person whether or not you have presented their MO for payment as you have mine, yet you told me I could cancel.
Besides that's a disgraceful answer, let me show you how customer service is really done, considering you're 37 years old and worked in a customer service department you should know this by now.

Hutcho the amount of hassle is tremendous to get a refund(because of "Keyur Mithawala's CEO of Campbx mistakes"). In addition those same MO companies also DO NOT GUARANTEE a refund for canceling AND they also take out a further fee. I know for a fact Moneygram has a policy where you must file a claim via SNAIL MAIL ONLY, in which you fill out a card. You "offered" that option while at the same time you presented my Moneygram for payment.

I'm not sure which MO you have but here's the info on there actual policies so you understand what you're dealing with (and not just thinking you can "cancel" as someone else claims).

USPS MO Refund Policy:
http://www.freeimagehosting.net/newuploads/vh2ic.jpg

Full version here (search for "money order refund"):
http://faq.usps.com/adaptivedesktop/faq.jsp?ef=USPSFAQ

Moneygram:
http://www.freeimagehosting.net/newuploads/ubd4z.jpg

Full version here (click on the "Claim Card process - how it works" and it will drop down what you see above):
"https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/FAQs/!utpc504_SB8K8xLLM9MSSzPy8xBz9CP0os3gPSxcDDxN_A0t_Q18DA08LUy8_M3NDQwNXc6B8JG55Mx OSdLuHubsA5S2MjZ28XY0NLAwI6PbSj0rPyU8CujIc5G787kCRx2ITSN4AB3A00PfzyM9N1S_IDY2oD PbUBQAulrCh/dl3/d3/L0lDU0NTQ1FvS1VRIS9JSFNBQ0lLRURNeW01dXBnLzRDMWI4SWtmb2lUSUJLUVEvN19HM0dINkdBMzAwUFU4MElLVjdLNFRVMTBBMy9xdWVyeVRleHQvZERvY1R5cGUgPG1hdGNoZXM-IGBNR09fRkFRYCA8YW5kPiB4RkFRQ2F0ZWdvcnkgPG1hdGNoZXM-IGBNb25leUdyYW1gIDxhbmQ-IHhMYW5ndWFnZSA8bWF0Y2hlcz4gYGVuLVVTYA!!/"

Moneygram claim card:
http://www.freeimagehosting.net/newuploads/t2crq.jpg

Full version here:
https://www.moneygram.com/WCM/groups/mgicorp_content/documents/content/mgicorp_c_pdf_e.pdf.pdf

Western Union Policy:
http://www.freeimagehosting.net/newuploads/bwspr.jpg

Full version here (specifically it's number 4):
https://wumt.westernunion.com/info/faqMoneyOrder.asp

Additional info:
https://thewesternunion.custhelp.com/app/answers/detail/a_id/54/kw/money%20order%20status

ALL REQUIRE YOUR "CLAIM" TO BE MAILED IN AND ALL STATE 6-8 WEEKS FOR PROCESSING (TO GET YOUR ANSWER OR MONEY YOU HAVE TO WAIT THIS LONG TO FIND OUT), ALSO NOTE THERE IS NO GUARANTEE YOU WILL GET YOUR MONEY BACK. (YOU WOULD LITERALLY HAVE A FASTER IF NOT MORE GUARANTEED RESOLUTION WITH A LAWSUIT -> https://bitcointalk.org/index.php?topic=280125.0 )

Check the payment status:

USPS -> https://mois.usps.com/pls/pmoisnp/mois_external_pkg.main

Moneygram -> 800-542-3590 listen to prompts carefully and follow instructions

Western Union -> 800-999-9660 listen to prompts carefully and follow instructions