Quote from: jminer85 on February 14, 2018, 10:41:55 PM

Quote from: dzimbeck on February 12, 2018, 06:04:35 PM

Quote from: jminer85 on February 11, 2018, 09:48:34 PM

Quote from: Munti on February 11, 2018, 08:54:51 PM

BitBay got added at http://coinswitch.co/

market client version 1.29 is what I'm running. block total matches the block explorer. both keys are loaded and wallet is unlocked. the coins show on the block explorer but not in the wallet. I have deleted the block chain and re synced but still nothing. I always have 8 connections. I rescanned took about 15 mins and still nothing. when I synced the block chain I downloaded the block chain and extracted it to the data folder and that put me at 84% right off the batt. should I delete it and resync the old fashiond way.

No the way you have stated it seems fine. If it syncs completely and nothing shows perhaps post a screenshot after that happens of the home and history page. You can private message me here on bitcointalk and we will figure it out.

Also there is a debug file the thing can generate in "Settings" if you activate it, shut the program down, then load again... wait about 10 minutes for things to run, shut it down and send me the file it generates debug.txt

You can also PM me your debug.log

Please realize the difference between debug.txt and debug.log is one is for blockchain stuff the other is for the Markets client.

Again, thank you for your patience... it's probably something really obvious.

agreed I'm missing something. how can I get you the log and txt files to you. just copy and paste the content in a message or is there a way to attach a file. also where does it save the debug.txt to and what debug.log do you want I found 2 in different dir

Hey so I think you also posted in our forums? I am pretty sure I know what your problem was. Did you by chance delete wallet.dat when importing the blockchain? You see the watchonly addresses are held in that file for the markets client. So if you delete it, then the software isn't watching that address. The solution is the load both keys of your wallet from the file menu. File -> Open Wallet -> Load both keys. That will import that address to your wallet again. THEN you can rescan. Your balance will surely show. I should have remembered. I've seen this happen to someone else before.