Yep - Laura was fast, polite and helpful.

I got zip. Sigh.

+1 here.
No feedback as yet.

Give 'em a chance ... it's Monday morning and they need a cuppa before they deal with us.

I'd sent mine the day he first posted it here in the thread. I guess I'll politely send a follow up to be sure she got the first one.

+1
I did the same just now. Guess its been a hectic week. I did wait for 7 days on the dot