Quote from: Farooq on August 28, 2013, 08:37:23 PM

I sent a USPS MO to CampBX the beginning of August and it was recieved on the 9th. I wrote a ticket on the 11th and posted on their Facebook on the 16th. On my FaceBook post they promised it would be address but it's been 12 days and no response. It was a couple of hundred dollars but it my money. It there any recourse or am I screwed?

I JUST got a response from Keyur last night, in which he basically asked me the same questions that are already answered here: when/where did I sent the MOs or if I did an electronic deposit through Moneygram (remember folks I posted the info for everyone to read, not sure what the problem is for Keyur to read the exact same thing). He asked if I had a tracking number, etc.

I received his reply at 10:01pm CST I responded by scanning the additional receipt I had from the store where I bought the MOs and had the email with extra info he didn't even ask for (yes I've dealt with people who are not thorough so I take many extra steps because I'm tired of that behavior). I sent my reply at 10:22pm CST exactly. It is now 6:26am CST.

I'm outlining this because of the enormous amount of repetition I'm having to go through (because Keyur isn't reading what I've written and I don't know why). I don't know what the problem is and I don't know why Keyur is also not honoring the quick MO turn around he claims (I also pointed this out in this thread). At this point I don't really care because I'm tired of the whole situation and beyond fed up. Again I'm informing you of this because I also identified where Keyur typically takes 3-4 weeks to resolve (if they do at all) an issue. This pattern is unmistakably easy to identify by reading these posts so be prepared to deal with this situation longer than the written words on Keyur's website lead you to believe.

For right now, you MUST initiate action with the BBB, this is what I did two days ago, in addition to creating over 138 tickets (Keyur acknowledged this in his email also). I'm telling you these things because if this is what I have to do to get corrective action, then you can follow me and do the same. The BBB website to lodge your complaint is -> https://www.bbb.org/consumer-complaints/file-a-complaint/get-started/?source=cibr&bbbid=0443&bid=27474482

Let me know if you get no response from Keyur and keep a log of what's happening with very specific details in case you must deal with this situation in a court of Law.

PS: I'm not saying the things I am about Keyur without having first offered to help him, which he promptly ignored. I am of the opinion that you cannot critize anyone until AFTER they have ignored your offers for help which indicates they have other issues going on (at a personal level) preventing them from accepting or even considering. Besides if Keyur were to accept my offer he'd actually have thorough, solid, complete customer service and I guess he doesn't want THAT kind of reputation messing with his already stellar reputation now Wink