I ordered and received 2 Moonlander 2s from asicpuppy. One of them works fine but the other seems to be dead on arrival. No matter how I connect it to my pc, the miner software will not detect the device. I reached out to asicpuppy support but haven't received any response. Anyone else have experiences with asicpuppy's support that can help? Thanks!
Does it show up at all under your device manager? Does the yellow or red led flash at all when you start up bfgminer?
It does show up under device manager. The D2 led stays on and no other led flashes when bfgminer is on.