Quote from: lemonte on August 29, 2013, 07:50:03 AM

Quote from: Minr on August 29, 2013, 07:29:06 AM

Quote from: burnin on August 29, 2013, 01:35:43 AM

Yes i am quite busy, but i nevertheless read customers emails daily, in more complex cases i don't reply immediately.

@tarmi
Investments in bitcoin are always high-risk and no one should invest more money then he is comfortable to lose.
I was already writing a mail to you, but it seemed better to put it out here for everyone.

So definitive answer you are looking for:
Bad news first:
I am by law not obligated to give any refunds for customer specific equipment like the bitburners as stated in my AGB (Terms of Service).

Nevertheless I value my customers, and i am nice guy.
I will (on request) refund any money that has not yet been spend on parts.
that will be about 50%.
I have to crunch some number to get the exact per board amount.

I do plan to reuse a lot of components for the bitfury design.
But some can not be reused and will be thrown away, like the PCBs for example.

For those that received a refund i could give a discount on a new bitfury order of about 70% of the not-returned funds.
But we all have to ask ourselves: is bitfury going to deliver?

Executive summary:
50% refund guaranteed.
70% money recovered when ordering a BitFury product.

Quote from: Roy Badami on August 29, 2013, 01:01:23 AM

This looks like it is going to get messy for everyone involved.

Messy would be a bold understatement.

I am sure this is against German & European Laws - you have earned and can`t finally unload your whole risk to your customers at all.

True, but as a community we should be making sure assemblers like Burnin are looked after. Not only as a thank you for the amount of work he's done, but also from the point of view that if assemblers lose money there is no incentive to do it, meaning they won't, thus killing the DIY boards market completely.

True but I think than he has to work out a good solution for both - him & clients. This "offer" is just a business for him not the community.
European business have to fullfill a lot of laws when selling to private clients. The TOS are illegal in Germany as I know (but I am now lawer) as consumers are protected hard - this was no B2B business at all.