Quote from: HighCommander on August 29, 2013, 05:37:00 AM

Mr BFL - CEO

First and foremost I am as a BFL customer very glad(and surprised) to see an authority taking time to publicly answer questions which some of us folks in a community would really want to ask. I have a few questions regarding information you have shared in the first posting.

I looked through our orders and I do not see any from HighCommander, but I'll assume you just ordered under another name.

Quote from: HighCommander on August 29, 2013, 05:37:00 AM

The thing is, most of us(if not all) did NOT know how you would do business, therefore bought the products. People are waiting for the devices to be shipped. Please do a favor - ship the rest of the stuff quicker by expanding the manufacturing facility, hiring more personal or whatever makes the job done. Seriously.

I'd be happy to hire more people but see, the thing is, we are really really low on funds right now. As I stated above we are waiting for the pre-order money on our new widget to keep us afloat at the moment. If we somehow manage to land a big whale investor between now and then you can be sure we'll hire more people.

Quote from: HighCommander on August 29, 2013, 05:37:00 AM

New device? Monarch? If so, just say so. If I preorder today, when will I receive this new device?

That is such a hard question to answer because, I just don't know. We hoped we could get it done before the end of the year but that just doesn't seem possible now. I'd say you can get it "in 2014".

Quote from: HighCommander on August 29, 2013, 05:37:00 AM

Well, power supplies should not be a problem as long as the company can clearly state the specs as which power supply will be needed for device to work. Prices would have to be adjusted accordingly. No power supply = less cost, fair enough? Is this something a company would agree with?

Oh, absolutely. You should get a discount if you ordered a power supply and we didn't ship it.

Quote from: HighCommander on August 29, 2013, 05:37:00 AM

Patiently waiting for straight answers.

I will try to make sure all my answers are straight and factual.