Hi. I am sorry for your trouble and I believe nobody should wait days for a legitimate winning/withdrawal. Almost the same incident have happened not very long ago and was fixed(though not in the best time-frame possible). I would suggest you to PM https://bitcointalk.org/index.php?action=profile;u=303298 ; That person is the Community Manager of Fortunejack here in the forum. That account,(hopefully Natalie is still the one using it) have been very helpful before and hopefully will be the same to you.

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