Quote from: MiniMountain on February 16, 2018, 09:47:33 PM

Quote from: gorky0 on February 16, 2018, 09:43:08 PM

my bitcoin wallet address was ...but then while i was waiting for the btc to transfer the wallet address changed and i never received the 0.18 btc in my account.
When i checked on google about this problem I have seen that many people had same problem. I tried to submit request on hitbtc for a support but after i choose "i didnt recieve my deposit" it didnt allow me to go next page. Submit button disappear. I have sent an email to support@hitbtc.com they never returned me. They stole my money and i cant do anything. Embarrassed

There are lots of problems in hitbtc but I don't why people still use this kind of exchange, anyway is this your first time sending BTC on that exchange? most of the hitbtc always make a maintenance so maybe when the time you send your BTC the maintenance was already running and that's the reason why your address was changed. if you have TXID then I think you can still contact the support of hitbtc but I think it will takes a weeks or months. good luck!

When i try for request a support. the "submit" button disappear because of choosing a problem about "deposit" i sent under another topic. I sent e-mail. But never get returned.