Quote from: SamGriffin on September 01, 2013, 12:42:48 AM

Refund for our 10k order was just received.
Thank you, this is much appreciated and already a step towards good business practices.

However still a huge sum is tied up in the DIY gear which is already paid for, manufactured and no way to re-use / return / refund them.
I really do not mean to sound like a greedy ol' bastard, but I agree that a compensation plan would not be a bad idea after this excercise.

As already mentioned there aren't so many batch buyers, I think any compensation would be mined out in no time, while with such straight-fowardness making a great impact on both the receivers and the community.

Not greedy at all. Supporting customers already got burnt once on batch 3. Burning your supporters a second time leaves you no chance for a third.