Quote from: jjrundy on February 18, 2018, 05:25:36 PM

ok acr i'm just about at my end of patients with this.

still a persistent issue

upon loading the software i get an error saying "DBGHELP.DLL is either not designed to run on windows or it contains an error''

if i unstall the software and re-install from a previous version, the software will run fine, but only one time.

upon closing the software and opening at a later time, it will download an update, and after that point it will crash every time with previously said error

in this image, after i re-install from previous update there is no DBGHELP.DLL file

after i re-install from previous version and launch software there is still an update. but still no dbghelp.dll file.

after closing and re-opening, i get yet another update but this time there is this dbghelp.dll file that was not previously therre.

and sub sequentially will not run.

Thank you very much for the screenshot. I'm really sorry about this whole situation, I forwarded the information to the IT department. Let me ask you something: By any chance are you using a Table Mod or a HUD? If so, please try to disable it and then open the poker application to see if it works. Sometimes this type of programs could block the application of making some updates.

Also, please provide me the following information:

OS (operation system):

Browser (the one you always use):

Protection Software (which antivirus you have):