I think the most "user friendly" solution would be for C-CEX to buy the amount of XVG they owe the users from somewhere else using profits and let the users withdraw their XVG from this new pool.
Indeed. After 2 months of silence, we are offered a deal to get the same price as it was, when we bought it. I tried to move my XVG immediately after buying, to my own wallet to secure them. This is no way to run a business. Everything sounds very fishy and unbelievable. I don't buy it, that they just lost everything, no backups or anything. I really hope someone can find out the owners. Has anyone contacted Payeer or others they are accompanied with, if someone could give information about the owner?