I read that you are into REVIEWS and online reputations.
bad and good comment or review are both publicity and this is what every company or seller needs.
How can you make that bad reviews to turn around and make it one of the best impact for the company?
I know this is possible and everyone can do this in their own way!
As per my own opinion the bad reviews of a certain product could become a strong point of a commodity if the people will see that this negative feedback is being developed or being fixed by the company itself that they will see the development of the company in terms of fixing the negative side of their product or company.
It is upon the steps that the firm will do in order to enhance their services. Bad review will either destroy the reputation of the firm or it may be a stepping stone of the firm to collect many clients.
Therefore, a review may bring change to the reputation and services of a firm so it is a must that the reviews are equal and transparent to all.
It should. Bad reviews must be posted as well so not only that costumers/user will be aware, that is also for the advertiser so they can make their products and services better. If Lina will just eliminate the negative one s and posts the positive ones, that is unfair and they will be unreliable platform for reviews.