Quote from: Bitinity on February 21, 2018, 05:55:10 AM

Quote from: magneto on February 21, 2018, 05:10:25 AM

Quote from: bowlerman on February 19, 2018, 05:38:04 PM

I have had an FJ account for 5 months and have deposited, withdrawn, won, and loss without any problems in the past. I deposited the other day and won with my own money and was told I had several accounts and to explained the reason. I live in a dormitory with over 300 people and we all share 3 computers in a computer room which all type of activities are done. I had no problems with playing and getting paid in the past. But now it seems to be a problem getting paid especially when I used no bonus but my own money. They are insisting on even stealing all my deposits.

If you claimed no bonuses or any promotions, then I don't see a reason for holding your funds and saying that you can't withdraw even if you do have multiple accounts. Because they are still in the +ve and you're in the -ve expected value, and they should be happy that you have opened multiple accounts and gambled more because it means further profits for them in the long run.

But if you've opened multiple accounts or have multiple IDs on the same IP/computer, and anyone in your dorm has claimed the bonus, not just you, then it's a different subject.

Still, I think you should at the very least be refunded your deposit, even if that means that your profits are taken away.

It can be the main reason why his account is blocked but how do we know that his story is real about his living in a dormitory with 300 people? I do not mean to accuse him but anyone can say the same thing to defend themselves.
It is clear on FJ's terms, multi accounts is prohibited and FJ reserve the right to block the accounts. I'm sure most casinos will do the same thing in similar case.

That's obviously the question here to ask.

Just me thinking that he should get a refund, doesn't mean that he'll actually get a refund from FJ.

According to FJ's terms and conditions:

Quote

We reserve the right to block or terminate all your betting accounts if you attempt to open more than one account.

FJ will probably act on their terms and conditions that covers the fact that a user cannot have more than 1 account per person/IP. OP is probably in direct violation of this rule and since FJ has that in their terms and conditions, or at least FJ is suspecting that to be the case.