Quote from: KevinCookeMMA on February 21, 2018, 09:50:17 PM

Been waiting 12 hours + for 100 Zen withdrawal... first time using them, once I get my other 50 zen out it will be my last time using them.

These are the main withdrawal statuses that you might see on your withdrawal history (https://www.cryptopia.co.nz/WithdrawHistory) after initiating a withdrawal.

Unconfirmed: Means that the withdrawal is waiting for to click the confirmation link sent to your email address. It won't proceed further until this is done. You can resend or cancel the withdrawal at this stage from your withdrawal history page (https://www.cryptopia.co.nz/WithdrawHistory)

Pending : Means the withdrawal is in the queue to be processed and sent by the system. No ticket is needed.

Processing : When the withdrawal is actually being sent, if the withdrawal remains here for longer than 1 hour, it will mean the automatic processing of you withdrawal has failed for some reason and requires manual intervention/reprocessing by staff. You should open a ticket.

Complete : Means your withdrawal has been broadcast to the coins network and is waiting to be included in a new block. You will see a TxID which you can find on a block explorer for the coin AFTER it has been included in a block. Some block explorer may show you the withdrawal before it has confirmations but this will only be possible if its in the mempool of that node. Some networks may be slow so you should allow at least 48 hours before opening a ticket.

Cancelled : Means the withdrawal was cancelled either by yourself or an admin.