Quote from: Exmo on February 22, 2018, 09:44:42 AM

Quote from: snkya on February 20, 2018, 09:21:45 PM

Still no fix.

Also, I've been contacted here in DM by https://bitcointalk.org/index.php?action=profile;u=1732175 , claiming to be exmo support - is this really a member of exmo support team or an impostor?

Quote from: snkya on February 19, 2018, 03:09:36 PM

Exmo support still ignoring my ticket - #348171 . 1 month after withdrawal still no money. MoneyPolo confirmed the money has been returned to EXMO, but exmo hasn't credited it into my account.

Can you please fix this and stop ignoring ? #348171

We are waiting for provider response.

Well that is really odd - since I contacted your provider (Moneypolo) MYSELF and they CONFIRMED the money has been returned to you. They responded within A DAY. I've even attached their response to the ticket on your support platform. It has been way over a month since I opened this ticket. Now stop lying and return the money please!

Your provider responds immediately via Livechat, phone and within a day on email, I have checked myself. If you got no response, contact them again. Their phone number is +44 (0) 203 542 1636 .

Also, honestly, why should I even care about your providers? I am your customer, and you have stolen my money. What goes behind the scenes is your problem, not mine!!! If you pick bad providers, you need to take the hit, not pass your problems to your customers!!!