Quote from: Ziederdek on February 23, 2018, 04:58:17 PM

Greetings Yobit team,
Exactly 70 days ago I have sent 4780 HK tokens to my yobit wallet. This was worth at the time around 40.000 USD when HKN was 8 dollar.
The tokens were sent from orderbook.io to Yobit HKN wallet. The tokens need to be recovered manually is what i understand, for that i need
a member from Yobit exchange to assist me. Still to this day i have not received the tokens in my yobit wallet. I have tried to contact yobit
support numerous times but have not gotten any reaction yet.

I have already contacted members and even the CEO of HKN about this issue. I have been forwarded to yobit support by the ceo of HKN
and will get back to him as soon as i get a reply from Yobit. Their contact support are also trying to contact Yobit from what i understand.

I have sent multiple tickets to yobit through my account on the exchange but still no reply. Anyone that has information for me to get in contact
with yobit please add to this thread, i would appreciate it !!

To the yobit team if you need any additional info to solve this matter let me know and i will provide it.

Transaction ID :

https://etherscan.io/tx/0xbad842bfb79a2bc1462503896ef4f415efc4c7b89f28c2867da28e75a338039f

My contact at HACKEN = Lyubomyr Pavlyk

The CEO of Hacken won't be able to help you. So I don't know why you even bothered contacting him. The problem here is on yobit's end and not on hacken's end. Hacken is merely using the Ethereum network to facilitate their token transactions.

Everything is fine with the transaction itself and the token.

What is wrong is that yobit decided to ignore your request of depositing funds and pretty much is doing nothing at the moment. From what I can see you're willing to provide as much info as possible but they're not even giving you any conditions. Which sucks.

Apparently translating support tickets into Russian helps... Have you tried that?