Quote from: kano on February 23, 2018, 07:49:45 PM

Quote from: ShefSam on February 23, 2018, 03:29:11 PM

Help:

Just switched phones - copied everything over to the new Android - FreeOTP included... However, my Kano (and all other) 2FA tokens did not.

I have my API QR & Key - anyway to reclaim or reset my 2FA.

Copied ALL of the phone's Android files onto Hard disk, but did not specifically back-up FreeOTP.

Anyone have any thoughts?

The easiest fix, if you still have the old phone, is to disable 2FA with the old phone, then setup 2FA on the new phone.

If you have the secret key (as the web page tells you to save it) you can setup 2FA on the new phone either by:
1) Re-scanning the copied QRCode if you saved it that way
or
2) To manually set it all up - tap on the key+ symbol at the top, then:
enter Kano for the first field (it doesn't affect the 2FA number)
enter your username for the 2nd field (it doesn't affect the 2FA number)
you have to type in the long saved secret key in the "Secret" field
the rest of the fields, you only need to change "Algorithm" to SHA256
those fields should be: Type: TOTP, Digits: 6, Algorithm: SHA256, Interval: 30
then tap on "Add"

Yeah I saved and printed the API QR code thinking it was the 2FA... oh well. But thank you for the answer.