Quote from: bluefin on September 06, 2013, 05:12:32 PM

Quote from: cad_cdn on September 06, 2013, 04:50:37 PM

thread unwatched
hands washed
unhappy... wanted TH to come through, was an avid supporter.

Good for you!
These people do not deserve your hard earned money!

It's clear now that Terrahash are engaging in dishonest business practices.

If they were not, they would be happy to refund customers who are no longer willing to wait. We get they had Avalon issues, but this is no excuse for not refunding customers as required by the law. They continue to not only ignore refund requests (against the law), but nearly any and all communications have virtually ceased via email, phone, their own support contact system on the website, in addition they have broken nearly every single promise to date, and continue to lie to the community about who they are, what the are doing and when their own customers can see any type of resolution.

It turns out anyone can file a complaint with the FTC, not just US based customers. Terrahash could be liable for a fine of $16,000 for each violation (see https://bitcointalk.org/index.php?topic=279330.0)

File a complaint right now at https://www.ftccomplaintassistant.gov/ - Many people already have filed complaints over the last few days and weeks.

The FTC uses statistical analysis to detect fraud and helps them decide who to devote time prosecuting. Let's pull out the big guns. This will either turn Terrahash into an honest company and provide remedy to their customers, or make them face the consequences. We need complaints in numbers, so if you have been ripped off or treated badly, we need you.

Terrahash are sullying the reputation of Bitcoin. We must all stick together and help clean this mess up. Report your dissatisfaction to the the US Federal Trade Commission today at https://www.ftccomplaintassistant.gov/ and help the entire bitcoin community.

here is the problum with that. the reason TH has no money for refunds is becouse they bought the supplys (other than chips) with that money. do you think TH can make money out of thin air?