Quote from: BitCoinMadness on September 06, 2013, 05:33:30 PM

It seems like CampBX pretty much doesn't respond to tickets...period. That's my first hand experience so far.

Case 1: Attempting to get verfieid
I sent them my documents and the filled out the KYC form on 8/25. It does look like they did open up a ticket for that. Okay, good. However, we're now at 9/06 and haven't heard anything from them in that regard, despite sending them THREE follow ups notes. So let's recap it, they say five business days to get verified. I'm now at the nine business day mark, have explicitly sent THREE follow up notes and they have been non-responsive.

Case 2: Attempting to open a ticket
Furthermore, I can't open up new tickets. When I fill out a ticket and hit the send button, it's non-responsive. [I tried this multiple times from different computers over different days and trying different browsers and still couldn't submit a ticket.] So I sent them an e-mail to their support@campbx.com address, instead. I did so over a week ago. I have since sent two follow up notes. From the time of this original e-maill to now -- despite two follow up requests, which were each spaced apart over several days -- I have had no response whatsoever.

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Follow up to my September 06th note:

Okay, it's now September 15th:

Case 1: Attempting to get verified
Despite two follow ups since 9/06, CampBX still hasn't verified my account. This is fast becoming a farce.

Case 2: Attempting to open a ticket
I still can't open up new tickets. Also, I still haven't gotten any responses whatsover. Again what a farce.