Quote from: ezisdog on September 06, 2013, 06:39:13 PM

Quote from: atomicchaos on September 06, 2013, 05:34:28 PM

Quote from: gwoplock on September 06, 2013, 05:27:21 PM

here is the problum with that. the reason TH has no money for refunds is becouse they bought the supplys (other than chips) with that money. do you think TH can make money out of thin air?

I guess you shouldn't start a business without capital, or a business plan. I have no idea how anyone can feel badly for TH with their lousy treatment of those that funded them. Especially seeing that they aren't answering anyone on refunds, but instead moving ahead with yet another plan to get more funding. They didn't buy everything, remaining funds should be returned on request, even if partial, but they need to answer people. They are digging their own hole. The community would have rallied behind them completely if they pulled us in, and many offers were made to help them with their customer service problem.

I would guess that 80-90% of the customers here would have helped in any way had they asked and kept us informed. That's how a community works.

Exactly!

What happened in the last 2 days is serious: HW problems and a new service with new pre-order.

@Bargraphics,

I wrote "If a refund is not possible (...)". So if it is, my decision is clear. As a costumer i had the right to get emails (plural!) with the news update. That information shouldn't be only on a fórum.
You judge too fast.
You're rude and arrogant. I'm not from any country of the commonwealth so english is not my native language. I do my best, ok?

P.S.: Refund requested to TH.

Actually they stated single k16 hashing with less than 1% errors....they only need the board to board code which BKK has not done at all, so they have to code it themselves..