Quote from: Sergey37 on February 25, 2018, 07:39:44 AM

up111821995 Create Withdrawal 2017-12-15 00:27:42 still, so far status 'Payment verification' Transaction ID: 5202952428 There were only 2 responses in 72 days, and in both responses they gave me data for other transactions. I wrote this in the request 514291, but they do not answer again. My 2,000.00 USD gone missing. They're just write here:"We have increased the priority of your ticket. You should get an update soon", but they don't really do anything.

As you were told by the support team, they are currently investigating the case with the payments processor. It still may take some time. Please let them do their job, and you will definitely receive your funds.