Quote from: d5000 on February 26, 2018, 04:07:22 AM

Quote from: mervin on February 25, 2018, 10:48:43 PM

You can check your balance and what is the status of transaction ~~on https://ardor.tools/.~~

http://ardor.tools, as far as I know, still doesn't show child-chains balance - only ARDR balances, but no IGNIS, AEUR etc..

Use ardorportal.org instead: The IGNIS balance is shown on https://ardorportal.org/accounts/account/ (or the account ID number).

If the transaction went through and is confirmed, then the coins are in your wallet, and you likely haven't to worry about them (the only possible case when you would lose the money is if your Ardor passphrase was hacked). Very likely you have syncing problems. Are you using the newest version 2.0.14?

If you still have problems, Jelurida offers support here: https://desk.zoho.eu/portal/jelurida/home

Thx man, I have checked at https://ardorportal.org/accounts/account/ and I found my IGNIS balance is ok ...
yes I am using the newest version 2.0.14 ... It always showing a RED msg (Warning: You are connected to the TestNet! The testnet peer port is 26874.) .. what is this ??!
seems that I have a syncing problem like you said but problem i don't see any mark of syncing or blocks like normal wallets ..
do you have any idea how to solve this?