+1

All of the complaints have set my exceptions pretty low, and induced me to hedge my bets with other options before I even started trying to use them to trade out of BTC.  When I hit the 1 month for getting my wire (which is coming right up) I'll try to get some feedback from support and/or hook up to their IRC or whatever.  I accept that they may have more than their fair share of problems which are not their own fault, but it seems reasonable that Mt. Gox should proactively provide some general information, if not specific information, about how things are going.  I've not found it in the times I've logged on to try to check up on things.