Quote from: LamboWhenChinaWakesUp on February 26, 2018, 06:49:37 PM

My account was locked, without any notification or a reason.

I've tried to log in, but it says that "account is locked'

Anyone experienced this problem before?

https://coinexchangeio.freshdesk.com/support/tickets/73876
Ticket number #73876

This is third time I experienced problems with this exchange,
and third ticket i've opened;
previously couldn't withdraw funds due to TXID error, and had to wait
but this is getting too ridiculous now.

Anything that you might have done to trigger that lock?

Quote from: Plainkoin on March 05, 2018, 02:29:44 AM

Going on 46 days of account locked. At this point, I am going to assume criminal activity / theft. I have ticket opened with them (46 days ago), have tried every conceivable way to reach them. And now I find their Twit account is suspended.

I don't normally keep coins on exchanges, I just went in to swap and traded out, as I was pulling coins back out, they slammed the door shut on me.

I am out 10,000's of dollars... What really chaps my arse... Crypto was about keeping out the government. With crooks coming in and stealing from people, is only inviting laws and regulations into the very world that government is not supposed to be in.

How in the heck are we supposed to find freedom in crypto, with thieves in the mix.?

Twitter account is indeed suspended. Not a good sign at all, but it could just be because of violations of twitter's policy with cryptocurrency or something. Not sure, although I don't see any other exchange's twitter account go down.

Seems just like OP's problem. Accounts being locked for apparently no reason at all. Not sure what's going on with their customer service which they apparently "endevour to answer your queries as quickly as possible".

Dang... 10,000s dollars and you didn't even plan on storing it long term on the exchange. That must suck.

This just proves that coinexchange should not be trusted, at least for the moment until they get their crap together.