I assure you I am not jumping into your sadness further with discussing things, and use that energy and direct it at the right people 
You are right, I should direct it to the right people.
The people at BCP (OK, person) are not the right people. They are the one who caused this and seems to not want to change.
Hopefully, I would run across the right people (at some time). Wish me luck (or not).