Quote from: jc328 on September 10, 2013, 09:18:40 PM

Quote from: Bargraphics on September 10, 2013, 04:51:04 PM

Here is a current list of what Customers are asking (All the variations that I could find):

Refunds:

100% Refund right now
100% Refund in 3 Months
70% Refund Right now (Due to Part Costs that cannot be refunded)

Exchanges (No Additional Cost):

Receive current units ordered and 20% "Coupon" on Next Venture
Wait for Avalon Gen 2 Chips then build out orders and 20% "Coupon" on Next Venture
Use money spent on current order on Next Venture

If anyone can think of anymore legit variations I'll add them to the list, but off the top of my head these are the ones the community is asking for and what Terrahash offered.

If we can keep this thread organized it may help Terrahash come to a conclusion on what to do quicker. Right now there are plenty of options on the table and new information coming out all the time.

I concur with keeping a simple list of questions to answer for TerraHash. Thanks Bar.

My only addition would be a specific date for the refund in 3 months vs it being ambiguous. It was also mentioned that they would do a partial refund immediately, but hopefully we could get a time frame for that as well as I do not believe anyone has gotten a response.

Lastly, it occurred to me that perhaps a third route would be for you to simply refund 50% or what makes financial sense, and then fully in 3 months. It would at minimum show good faith, and I'm sure most (hopefully) would be patient enough to wait for the rest. It would provide smoother cash flow distribution and shield you further from legal problems.

Definitely agree with you on that statement. That would be wonderful.